If your repair is urgent, please call our Customer Contact Centre on 0800 432 0077. We are open 8.30am to 5.30pm, Monday to Friday.

If you are reporting an issue with damp and mould, please also contact us via phone on the number above, rather than submitting your request online. By speaking to us directly, we will be able to ensure we get all the information required in order to fully investigate the issue.

For all other repairs, please use the form below, providing as much information as you can.

An emergency repair is a problem that must be fixed now before it causes serious damage to your property, or is a health and safety risk to you and your family.

For emergency repairs please call us on 0800 432 0077 (Monday to Friday, 8.30 am - 5.30 pm) or 0800 316 9880 (out-of-hours).

We need you to sign in so we can use the information we have on your home to help raise your repair.

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Your details

Please check that your correspondence details are correct. If you need to make any changes, please update your personal details here.

Why do we need these details?

We need these details so we can investigate and deal with your repair appropriately.

For information on how we use your personal data, visit our privacy page.

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You have no valid properties to request a repair for. Please Contact us if you believe this is incorrect.

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Please choose a service or area

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What is the problem with the ?

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Please describe your problem in as much detail as possible

You'll be able to upload images on the next step.

In your description, the following information would be useful:

How long this problem has occurred
Whether this a problem that's previously been repaired
If there are any particular hazards
If applicable, the make and model of the item and any serial numbers

0/1000

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Upload a photograph

To help us identify the issue please upload a photograph of the problem including the surrounding area.

I have no further information to provide

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Tell us about your availability

Tell us your availability by selecting 4 suitable dates from the list below. We'll use this information to schedule your repair appointment, which our team will confirm with you shortly.

Please note: Your appointment still needs to be confirmed by our team.

We will be in touch once we have scheduled an appointment.

Day	Date	AM	PM
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Summary

Please check the information you have provided below and submit your request.

Your information

Which property is the repair for?

Please choose the service or room/area

Where/what is the problem with your

Please describe the problem in as much detail as possible

Please upload a photograph

The record you are looking for couldn't be found.

Select the dates to have your repair fixed

No dates selected

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Your request has been received

Your reference number is:

What happens next?

Your repair will be viewable in your account section once it has been looked at by our team.

Thank you for your request. Our Repairs team will look into this and will aim to contact you by email or phone within 2 working days to confirm your repair or check any further information.

Manage your account
A2Dominion homepage

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Please contact to resolve this issue.

Repairs to your heating and hot water are carried out by specialist contractors on behalf of A2Dominion.The quickest way to resolve your issue is to contact them directly.

Phone on

Manage your account
A2Dominion homepage

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Request a repair

Your details

Please choose a service or area

What is the problem with the ?

Please describe your problem in as much detail as possible

Upload a photograph

Tell us about your availability

Summary

Your information

Your request has been received

What happens next?

Please contact to resolve this issue.

Phone on